Privacy Policy

This Privacy Policy describes how Dexichat ("we", "our", or "us") collects, uses, and protects the personal data of users who interact with our chatbot ("the Service").

1. Information We Collect

We collect the following types of information:
- Personal Identifiable Information (PII) such as your name, email address, and phone number.
- Conversation Data you provide via the chatbot.
- Technical Data including IP address, browser type, device info, and usage logs.
- Cookies and Similar Technologies used for session management and analytics.

2. Legal Basis and Use of Data

We collect and use your data under the following lawful bases:
- Consent – when you interact with the chatbot and provide personal information
- Legitimate Interest – to improve services, debug issues, and analyze usage patterns
- Legal Obligation – when required by applicable law.

3. Use of GPT and Third-Party Services

This chatbot may use OpenAI’s GPT models or similar AI services to generate responses. Data may be temporarily processed by OpenAI or similar third parties to generate answers. We do not allow these services to retain or use your data beyond the immediate session unless explicitly stated.

4. Data Retention

We retain conversation logs and personal information only as long as necessary for:
- Service improvement
- Technical troubleshooting
- Legal obligations

5. Your Rights

Under privacy laws such as Israel’s Privacy Protection Law and GDPR (if applicable):
- You have the right to know if we hold data about you.
- You can contact us to request access, even though we currently do not offer automated tools for data deletion or download.

6. Data Security

We implement strict technical and organizational measures to safeguard your data from unauthorized access.

7. Cookies

This site uses cookies to:
- Maintain session information
- Improve user experience
- Track usage for analytics
By using the chatbot, you agree to our use of cookies.

8. Age Restriction

The chatbot is intended for users aged 18 and above. We do not knowingly collect data from minors.

9. International Use

While our service is currently intended for use in Israel only, we recognize that users from other jurisdictions (including the EU and the US) may access our chatbot.
We are therefore taking preliminary steps to align our data practices with international privacy regulations such as the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
Regulation (GDPR) and the California Consumer Privacy Act (CCPA). If you are located outside Israel and use our service, you acknowledge and agree that your data may be processed and stored in accordance with the applicable Israeli laws, with ongoing efforts to comply with global standards.

10. Contact Us

For questions or concerns about this Privacy Policy, contact us at:
Email: fuleextechnilogies@gmail.com
Company Name: Liran izahk
Address: Eilat